Thoughts about Trigram?

I have used Acubase since the inception of my business, and would be lost without it.  It is an excellent program, perfectly tailored to the needs of the practitioner.  It gets better and better with each evolutionary upgrade, providing a busy doctor with up-to-date business procedures.  Besides the program itself, the next best thing about Trigram is their technical support staff.  The support team has promptly and competently assisted me time and again with all of my questions and needs.  Thank you!
Jan C. Jay, DOM- Albuquerque, NM
I did a lot of research on chiropractic billing and practice management software, downloaded many demos, and found AcuBase to be the most intuitive, easy to use, and with the most up-to-date graphics.  I was impressed with the quick-response support, and the great low price!
James Vahl, Vahl Chiropractic Wellness Center- San Diego, California
Bottom line, AcuBase is saving us thousands of dollars a year.  We were spending a ton on medical practice management, calendaring, and marketing software we could barely figure out, and we had to pay extra for support each time we hired a new employee.  AcuBase is so simple, I could run the office myself if I wanted to; it’s so easy to learn, we were up and doing free electronic billing in 15 minutes. Not to mention the calendaring and marketing services we were able to do away with.   I wish I’d known about you years ago.  Just think of the vacation I could’ve taken.
Bob Valjean, MD- New York, NY
Here in the office, Acubase makes life simple, providing all of the nice perks of a sophisticated billing program, without the expense. As working practitioners and software specialists, the Trigram people know exactly what clinics in the field need. Additionally, customer service isn’t an 800 number that connects to an office in some far-away country. My questions are always answered promptly and thoroughly, many times by the programmers themselves, and at no additional cost.
Barbara Burns, L.Ac- Los Angeles, California
You might remember us at Jade River Healing Arts Center….thanks for the technical support you’ve offered us as we changed our database platform from Medisoft to Acubase. After using Medisoft for 6 years, I’m completely happy we switched to Acubase Pro+. What I appreciate about Acubase is the ease of use, the rapidly-available technical support, and the reasonable cost of purchasing & upgrading the software. Additionally, the integrated inventory control is easy to use, and eliminates the need for a separate database.

I’ve recommended your software to many colleagues, including some who are not acupuncturists, because this database is plastic enough to support other practice specialties such as chiropractic & naturopathy. Thanks for creating a user-friendly database that eliminates many of the headaches I experienced with Medisoft. You’ve helped cut my office overhead, and streamlined my large pharmacy inventory process considerably. Thanks for creating such a great product.

Dawn-Star Crowther, Jade River Healing Arts Center - Portland, Oregon

Other mentions about Trigram

We want our students to graduate ready to practice, and for their practice management software, we train them in AcuBase Pro. We have it running both of our clinics in Racine and Chicago.
William Dunbar, President at Midwest College of Oriental Medicine- Chicago, IL
Since the release of its first practice management product, Trigram has apparently been taking user suggestions very seriously. In fact, the literature on their website ( states that most of the current features were taken from user suggestions, which I can attest to.
Michelle Bullard, California Journal of Oriental Medicine- CA, USA
If you checked out MacPractice and were put off by the $1500 purchase price and further repulsed by the mandatory $1200/year updates, $1000/day consulting fee for someone to come set it up for you and other ridiculous charges, one of my clients has discovered a much better alternative in AcuBase Pro, built on FileMaker, that costs MUCH less and is run by people who are more client-friendly than MacPractice.
Visit for more information.  This covers all needed updates, and information the others charge for, like hospital CPT codes, are free. If you’re in the medical business and would like another reason to dump Windows, here it is. Oh, and the product is cross-platform as well. There are multi-user networked versions available as well.
Michael Pearce, ComputerChips Magazine- November 2007